Revolutionizing
The Way
Patients
Interact With
Healthcare
What We Do...
Synaptyc Solutions provides advanced AI-driven healthcare communication solutions aimed at reducing wait times, enhancing patient satisfaction, and streamlining front-desk operations.
Healthcare Front Desk Calling
A service that manages patient calls for scheduling, inquiry resolution, and personalized communication, reducing average wait times from 25 minutes to under a minute and saving hospitals significant operational costs.
Check-in Calling
​An AI-powered solution for regular, personalized check-ins, helping businesses maintain strong customer engagement and drive satisfaction.
Callback Customer Retention
A retention-focused service providing timely and personalized callbacks to reduce call abandonment rates by up to 20%, fostering long-term loyalty and increasing patient retention.
Our Technology
Human-Like AI Agents
Synaptyc’s AI agents manage up to 70% of patient inquiries with natural, human-like conversations, reducing wait times from over 25 minutes to less than one. This efficiency can save medium-sized hospitals up to $350,000 annually.
Intelligent Call Routing
Our AI automatically directs complex calls to the right departments, lowering call abandonment rates from 30% to around 10%. This improvement can retain more patients, potentially adding millions in revenue for large healthcare systems.
Electronic Medical Record (EMR) Integration
Integrated with EMR systems like Epic, our AI agents securely access patient data to provide real-time, HIPAA-compliant support. This helps answer patient queries faster and allows staff to prioritize urgent cases.
Data-Driven Insights and Customization
Synaptyc’s AI learns from each interaction, optimizing responses and providing valuable insights into patient needs. This data-driven approach helps customize care, increase efficiency, and boost patient satisfaction.